Get in Touch

We’d love to hear from you! Whether you have a question about your order, want product recommendations, or just want to say hello — we’re here for you.

Track Order

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Packaging & Delivery

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FAQ Services

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Returns Policy

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Find Us

Dhanmondi, Dhaka – 1209, Bangladesh

Support

Call: +880 1533 222 540
Email: info@zetarex.com

Working hours

Sun – Thu: 10:00 AM – 8:00 PM
Fri & Sat: 09:30 – 21:30

Have Any Questions?

We’re just a message away. Reach us anytime through WhatsApp or the contact form below.

Frequently Asked Questions

Why Shop With ZetaRex?

Free Delivery — Available on selected items across Bangladesh
Easy Payment — Pay via bKash, Nagad, Card, or Cash on Delivery
Real-Time Order Tracking — Always know where your order is
Responsive Support — Our team replies fast and helps genuinely
Let’s make your shopping experience smooth, secure, and satisfying.

Are all the products on ZetaRex original?

Yes. We only sell genuine and verified products — especially Korean skincare and cosmetics. You can scan the barcode to check product authenticity.

How long does delivery take?

Standard delivery across Bangladesh takes 2–5 working days depending on your location.

What are the payment options?

We accept bKash, Nagad, bank cards, and Cash on Delivery.

Can I return a product?

Yes, we have a simple 3-day return policy. Please refer to our Returns Policy for details.

Do you offer free shipping?

Yes, on selected products and orders above a certain amount. Offers vary, so keep an eye on our homepage!

How do I track my order?

Once your order is confirmed, you will receive a tracking link via SMS or email. You can also track it via your account.

Can I contact you via WhatsApp?

Absolutely! Message us anytime at 📞 +8801602069092— we usually reply within minutes.

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Free Delivery

Fast and free shipping across Bangladesh.

Easy Payment

Multiple secure payment options for your convenience.

Track Order

Real-time tracking from warehouse to your doorstep.

Have Questions?

Reach out anytime—our customer care team is ready to help.